SERVICES

The implementation of FM Center is a collaborative process in which our professionals work closely and actively with you to produce a product that will cater to your specific needs.

IMPLEMENTATION SERVICES

BUSINESS ANALYSIS

A series of interviews with key members of staff in order to establish how the process will work and define your specific needs.

IMPLEMENTATION PLAN

Prepared based on information received from the business analysis. The plan outlines the steps and their sequence in the system configuration. It includes deadlines for implementation and provides training hours. This implementation plan is part of the product that we offer.

IMPLEMENTATION

Installation and configuration of the FM Center system using the formulated plan above.

TRAINING

Held by specialists of the FM Center, to make sure that your employees are ready to use the system.

TECHNICAL SUPPORT AND MAINTENANCE

Instillation of new software updates, removal of technical malfunctions. This is included in the price of the license in the first year. Consultations for technical malfunctions are not included in the price of the license and are calculated separately.

ADDITIONAL SERVICES

TRAINING OF ADDITIONAL STAFF

As the business is developing and expanding, our special consultants are on hand when you need to train additional staff to be able to work with the system

TECHNICAL SUPPORT AFTER THE FIRST YEAR

The team working at CenterMine is in charge of taking care of your system even after the first year. We are on hand to give support and advice either online, over the phone or, if necessary, we will personally visit you.

CONSULTATION

FM Center experts are always available when you wish to upgrade, modify or further optimize the way the system works for you. There is also help to reorganize processes to be in accordance with European standards.

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